Welcome to the Fiji Matai Specialist Training Programme
In Fijian 'Matai’ means to be knowledgeable or to be an expert in something. In the travel industry, knowledge equals confidence to recommend plus the credibility to close a sale. We have created this online training tool to help you become an expert in happiness!
Explore the heart of Fiji. Discover in-depth destination knowledge and valuable tools.
E-Learning
Bite-size training courses with interactive content that will take you on a journey to fully understand Fiji as a destination and what products are on offer. There are six courses available, but more will be added in the future. Each course has different modules and chapters to work through, with fun knowledge-checks and a quiz at the end.
Resource Library
Our library will give you access to useful assets such as brochures, creative sample itineraries, fact sheets, resort boat transfer schedules, contact list of our suppliers in Fiji , recorded webinars and the link to our extensive image library.
Webinars & Famils
Never miss a webinar held by one of our regional Tourism Fiji staff to complement your e-learning! As a Specialist you will also get invites to exclusive roadshows and from SILVER status onwards you will be eligible for famil invitations.
Knowledge Forum
Created to help and support your knowledge building, the knowledge forum is your meeting place within the Fiji Matai Specialist “vuvale” (Fijian for family). Be part of our community and share your own expertise, experiences or throw in a question you need answers to!
News
Connect and stay informed with the Matai 'vuvale'! Explore the latest Fiji news, community highlights, program updates, and essential information designed to support your journey as a Fiji Specialist.
Certifications
We have introduced a three-tier status level to honor those Specialist who keep their training up and also actively sell Fiji. You will move from BRONZE to SILVER and can ultimately reach GOLD status. After reaching one of these milestones, you will be awarded with the relevant logo to use and a certificate. During your learning journey you will also be rewarded with digital course badges and certificates.
What will I learn?
First, you’ll dip your toes in – learning the important Fiji basics including getting there and getting around. Before moving on to more in-depth courses that will allow you to familiarise yourself with Fiji’s unique offerings and activities, get more qualified Fiji sales leads by optimising your social media and benefit from insider tips from Fiji’s top resorts.
Why register?
Become a Fiji Matai Specialist in your own time, from anywhere. Learning is part of the sales journey and we want to make sure that you have all the right information and tools to create the best Fiji itineraries for your clients. We have redeveloped our Matai programme with courses designed to be fun and interactive. If you previously qualified as a Matai Specialist please re-register and enroll on the new programme.
Discover Our Courses
Active Experiences
Relaxed Experiences
Introduction to Fiji
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Best Known Regions
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Selling Fiji
Off The Beaten Track Regions